The 3rd Workshop on

Large Language Models for E‑Commerce

Half-day workshop at WSDM 2027
February 19, 2027  /  Cordis, Hong Kong

Find me a workshop on large language models for e-commerce at WSDM 2027.

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LLM4ECommerce 2027

Where
WSDM 2027, Hong Kong
When
Feb 19, 2027 (half day)
Topics
Foundations, agents, applications, and trustworthy systems
Papers due
Nov 30, 2026
Length
Max 5 pages, including references
Add to cart: submit a paper

About the workshop

Large language models are changing how people search for, compare, and buy products online, and how sellers and platforms run their businesses. Product search, recommendation, advertising, conversational shopping, customer service, seller tools, and business analytics are all being rebuilt around LLMs.

E-commerce is also a hard research setting. Its data is large, multimodal, multilingual, and changes daily, and it ties directly to real user preferences and real transactions.

This is the third edition of LLM4ECommerce, after The Web Conference 2025 and KDD 2025. This year we put more weight on agentic and multi-agent e-commerce: shopping agents, personalized assistants, tool-using agents, and coordination among customers, sellers, platforms, and the AI agents acting for them. We bring together researchers and practitioners to discuss methods, applications, evaluation, safety, and deployment of LLM-powered e-commerce systems.

Call for papers

We welcome papers on methods, datasets, applications, and systems for LLMs in e-commerce. Topics include, but are not limited to:

Foundations

  • Pre-training, fine-tuning, and alignment for e-commerce
  • Prompting, in-context learning, and retrieval-augmented generation
  • Multimodal and personalized LLMs
  • Efficient and continual learning

Agents and multi-agent systems

Special focus this year

  • Shopping and conversational agents
  • Tool-using and reasoning agents
  • Multi-agent interaction and coordination
  • Agent memory, planning, and personalization
  • Evaluation and safety of e-commerce agents

Applications

  • Product search and recommendation
  • Product understanding, generation, and question answering
  • Advertising, marketing, and customer service
  • Seller assistance and business analytics
  • Customer behavior and personalization
  • Datasets, benchmarks, and evaluation

Trustworthy and scalable systems

  • Fairness, privacy, safety, and robustness
  • Hallucination, factuality, and grounding
  • Scalable training, serving, and deployment
  • Efficient, production-ready LLM systems

Submission

How to submit

  1. Open the WSDM 2027 site on Microsoft CMT and sign in.

  2. Click Create new submission.

  3. Choose the track Workshop - LLMs for E-commerce.

Submit on CMT

Submit papers in English, as a PDF, in the current ACM two-column conference format. For LaTeX, use \documentclass[sigconf,anonymous,review]{acmart}. Review is double-blind, so remove author names and affiliations.

5 pages

Maximum length, including references. The limit is the same for every paper type, and references count toward it.

  • Paper types Original research, work in progress with preliminary results, and position papers are all welcome.

Accepted papers will be presented as posters, and selected papers will also be given a 10-minute oral slot. Following WSDM policy, at least one author of each accepted paper must present in person. Remote presentations are not supported.

By default, accepted papers will appear in the WSDM 2027 Companion Proceedings. A paper that is not presented in person will be excluded from the proceedings. If you prefer not to have your accepted paper included, let the organizers know and we will opt it out.

Important dates

  1. Submissions are open on CMT
  2. Paper submission deadline
  3. Acceptance notification
  4. Workshop day in Hong Kong

All deadlines are 11:59 pm Anywhere on Earth (AoE).

Tentative schedule

This schedule is tentative and may change. Times are Hong Kong time (UTC+8) on February 19, 2027, and follow the WSDM workshop sessions. Room to be announced.

Tentative workshop schedule
08:30Opening remarks
08:40Keynote 1Speaker to be announced
09:20Oral presentationsFour contributed papers, 10 minutes each
10:00Coffee break and poster sessionAll accepted papers are presented as posters
10:30Keynote 2Speaker to be announced
11:10Invited talkSpeaker to be announced
11:35Poster session and closing remarks
12:00End of workshop

Keynote speakers

We will announce keynote and invited speakers from academia and industry here. Check back in early 2027.

Organizers

  • Haoyu Han

    Michigan State University

  • Akshat Verma

    Airbnb

  • Bharathi Thangamani

    Airbnb

  • Chun How Tan

    Airbnb

  • Huiji Gao

    Airbnb

  • Zhigang Hua

    Meta

  • Yali Wan

    Amazon

  • Neil Shah

    Pinterest

  • Jiliang Tang

    Michigan State University

Questions? Email Haoyu Han at hanhaoy1@msu.edu.

Past editions

  1. 1st edition, The Web Conference 2025

    April 28, 2025, Sydney, Australia

  2. 2nd edition, KDD 2025

    August 4, 2025, Toronto, Canada

  3. 3rd edition, WSDM 2027

    February 19, 2027, Hong Kong